A (中文 – 面试口语版)

Salesforce 的 User License 决定了用户能访问哪些核心功能和对象,是所有权限体系的基础。

常见类型如下:

License 类型 可访问内容 常见使用场景
Salesforce License 可访问标准 CRM 对象(如 Lead、Opportunity、Case) 销售、客服等正式业务用户
Salesforce Platform License 仅能访问自定义对象和应用,无法访问标准对象 仅使用自定义应用的内部用户
Chatter Free / Chatter Only 只能使用 Chatter 协作功能,无法访问业务数据 内部协作或沟通用户
Partner / Customer Community 通过 Experience Cloud 访问有限对象 外部合作伙伴或客户用户
Integration User License (API) 仅限系统集成使用 用于 API 集成账户或中间件系统

A (English – Interview Ready Version)

Salesforce user licenses determine what core features and objects a user can access.

They are the foundation for assigning profiles and permissions.

Here are the main types:

License Type Access Common Use
Salesforce License Full access to standard CRM objects (Lead, Opportunity, Case, etc.) Regular sales or service users
Salesforce Platform License Access to custom objects and custom apps only; no standard CRM objects like Opportunity or Lead Internal users who use only custom-built apps
Chatter Free / Chatter Only Access to Chatter and collaboration features; no CRM data Collaboration users or internal communication
Partner Community / Customer Community Limited external access via Experience Cloud Partners, customers, or portal users
Integration User License (API Only) Used for API integrations System integrations or middleware

In short:

Licenses control feature availability, Profiles control data-level access.